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Política de privacidad

Last updated: April 18, 2026

Resale-Solutions operates this shop and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Resale-Solutions is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose personal data when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you confirm that you have read and agree to the collection, use, and disclosure of your information as described here.

What personal data do we collect or process?

“Personal data” refers to information that identifies you or can be directly linked to you. It does not include anonymized data that cannot identify you.

Depending on your interaction, location, and applicable law, we may collect:

  • Contact details: name, billing/shipping address, phone number, email
  • Financial data: payment details, card information, transaction data
  • Account data: username, password, settings
  • Transaction data: viewed items, purchases, returns, cancellations
  • Communication: customer support messages and inquiries
  • Device data: IP address, browser, device identifiers
  • Usage data: how and when you interact with the Services

Sources of personal data

We collect data from:

  • Directly from you: account creation, purchases, communication
  • Automatically: via your device, cookies, and site usage
  • Service providers: acting on our behalf
  • Partners and third parties

How we use your personal data

We use personal data for:

1. Service delivery and improvement

  • Process orders and payments
  • Manage accounts
  • Handle shipping, returns, and exchanges
  • Personalize shopping experience

2. Marketing and advertising

  • Send promotional messages (email, SMS, post)
  • Display targeted ads based on your activity

3. Security and fraud prevention

  • Verify accounts
  • Detect and prevent fraud or abuse

4. Communication

  • Provide customer support
  • Respond to inquiries

5. Legal obligations

  • Comply with laws and regulatory requests
  • Enforce policies and resolve disputes

How we share personal data

We may share data:

  • With service providers (e.g., IT, payments, logistics)
  • With marketing and business partners
  • With your consent (e.g., integrations, social media)
  • Within affiliated companies
  • During legal or business transactions (e.g., merger, insolvency)

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data to provide and improve the Services.

Your data may be transferred to Shopify and third parties, including outside your country. Shopify may also use data from interactions across different stores to enhance functionality.

For more details, refer to Shopify’s privacy policy.

Third-party websites

The Services may contain links to external websites. We are not responsible for their privacy practices or content. Review their policies before sharing information.

Children’s data

The Services are not intended for minors. We do not knowingly collect data from individuals under 16. If such data is identified, it can be requested for deletion.

Data security and retention

  • No system is completely secure; transmission risks exist
  • Avoid sending sensitive data via insecure channels
  • Data retention depends on legal and operational needs

Your rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Request correction
  • Request data portability
  • Manage marketing preferences

If located in the EU/EEA or UK, additional rights include:

  • Object to or restrict processing
  • Withdraw consent

Requests can be submitted via the contact details below. Identity verification may be required.

Complaints

You may contact us directly regarding complaints. You also have the right to file a complaint with a relevant data protection authority.

International data transfers

Your data may be processed outside your country. For transfers outside the EU/UK, we rely on approved safeguards such as standard contractual clauses.

Changes to this policy

We may update this Privacy Policy. Updates will be posted on this page with a revised “Last updated” date.

Contact

For questions or to exercise your rights:

Resale-Solutions is the data controller responsible for your personal data under applicable law.